Refund policy
At Woozy Beverages, we take great care in delivering your order with high-quality packaging and timely service. If for any reason you are not entirely satisfied with your purchase, we’re here to help.
Cancellations
Orders can be cancelled only if:
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The request is made within 1 hour of placing the order, and
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The order has not yet been dispatched.
To cancel your order, please email us at support@woozybar.com with your order number. Once the order is out for delivery, it cannot be cancelled or refunded.
Refunds
Refunds are applicable only under the following conditions:
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You received a damaged, broken, or leaking product at the time of delivery.
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You received the wrong item.
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One or more items are missing from the order.
In such cases, please notify us within 3 days of delivery by emailing s drink.woozy@gmail.com with:
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Your order number
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Clear images of the product/issue
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A short description of the problem
Once verified, we will initiate:
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A free replacement, or
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A full refund to your original payment method
Refunds are processed within 5–7 business days after approval.
Non-Refundable Situations
We do not offer refunds or replacements in the following cases:
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If the product is opened or partially consumed
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If the return request is made after 3 days of delivery
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If you change your mind about the flavor or taste
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If the original packaging or label is missing
How to Request a Refund
Please email us at support@woozybar.com with:
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Your full name
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Order number
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Photos of the damaged/incorrect product
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Your request (refund or replacement)
We’ll do our best to resolve the issue quickly.
Need Help?
If you have any questions about our refund or cancellation policy, feel free to contact us:
📧 drink.woozy@gmail.com
📞 +91-7435999001